Terms & Conditions

1. About My FinTax Advisor

My FinTax Advisor provides professional assistance and consultancy in areas including:

• Income Tax and ITR filing
• GST registration and compliance
• GST return filing and related services
• Accounting and bookkeeping
• TDS/TCS services
• ROC and company compliance
• Audit and assurance-related services
• MSME/Udyam registration
• Company incorporation and business registrations
• Tax consultation
• Other taxation, accounting, financial and business compliance services

The availability, nature and scope of a particular service may depend on the client’s circumstances, eligibility, applicable law, regulatory or professional requirements and the scope agreed between the client and My FinTax Advisor.

2. Website Information

Information published on this Website is intended to provide general information about our services and relevant taxation, accounting, GST, compliance and business-related matters.

While we make reasonable efforts to keep Website information accurate and current, laws, rules, regulations, notifications, circulars, forms, procedures, rates, thresholds, limits and due dates may change.

Website content is therefore general in nature and should not automatically be treated as professional advice applicable to every individual, entity or business situation.

You should obtain advice appropriate to your particular facts and circumstances before acting on information where professional guidance is required.

3. Professional Services

Professional services provided by My FinTax Advisor are based on the information and documents supplied by the client and the scope of work agreed between the parties.

The client is responsible for providing accurate, complete and timely information and documents required for the relevant service.

Where information supplied by a client is incomplete, inaccurate, misleading, inconsistent or delayed, this may affect the quality, timing, feasibility or outcome of the relevant service.

Acceptance of an enquiry or initial communication does not by itself necessarily constitute acceptance of a professional engagement. The applicable scope, requirements and fees may need to be confirmed separately.

4. Client Responsibilities

The client agrees to:

• Provide complete and accurate information
• Provide required documents within appropriate timelines
• Review information and documents supplied for filing or submission
• Promptly communicate corrections, changes or additional relevant facts
• Provide necessary approvals and authorisations where required
• Cooperate with reasonable requests relating to the engagement
• Make applicable payments and fees within agreed timelines
• Complete OTP, DSC, e-verification or other client-side actions where required
• Comply with statutory obligations relevant to their circumstances

The client remains responsible for the accuracy, authenticity and completeness of information and documents supplied to My FinTax Advisor.

5. Filing and Compliance Deadlines

Where a service involves a statutory filing, registration, return, payment or other compliance requirement, the applicable deadline may depend on the client’s circumstances, filing category, turnover, registration status, audit requirements and other applicable requirements.

My FinTax Advisor may communicate deadlines based on information and applicable requirements known at the relevant time.

Clients should provide complete information, documents, approvals and required access sufficiently in advance to allow reasonable time for review, preparation and submission.

Submission or filing may be affected by government portals, technical problems, server downtime, verification requirements, DSC/e-verification, OTP requirements, banking systems or other circumstances outside our reasonable control.

Where information, documents, approvals or payments are provided too close to or after an applicable deadline, timely completion cannot be assured.

6. Fees and Payments

Fees for professional services may vary depending on factors including:

• Nature and scope of the service
• Complexity of the work
• Turnover
• Number and type of transactions
• Frequency of filing
• Number of registrations or returns
• Volume and condition of records
• Additional compliance requirements
• Notices, reconciliations or specialised work

Unless expressly stated otherwise, prices, packages or fees displayed on the Website are indicative and may be subject to the applicable scope, eligibility and requirements of the particular engagement.

Government fees, statutory charges, duties, applicable taxes, portal charges, certification charges and third-party costs may be additional where applicable.

The applicable professional fee and scope may be communicated or agreed before commencement of the relevant service.

We may require full or partial advance payment before commencing or continuing particular services where this forms part of the agreed terms.

7. Cancellations and Refunds

Requests to cancel a professional service will be considered having regard to the nature of the engagement, the stage of the work and applicable law.

Where work has already commenced, any refund that may be available may take into account professional work already performed, time spent, costs incurred and third-party or statutory charges already paid or committed.

Government fees, statutory charges, portal fees and amounts paid to third parties may be subject to the refund policies and procedures of the relevant authority or third party and may not be refundable by My FinTax Advisor.

Any specific cancellation or refund terms communicated and agreed for a particular engagement will apply to that engagement, subject to applicable law.

8. No Guarantee of Government Approval or Outcome

Where a service involves approval, registration, refund, assessment, adjudication, acceptance, processing or any decision by a government authority, regulatory body or third party, My FinTax Advisor does not guarantee a particular outcome.

Outcomes may depend on applicable law, eligibility, facts, supporting documents, government processing, departmental decisions, portal systems, verification procedures and other factors outside our control.

Professional assistance or submission of an application, return, registration or response does not constitute a guarantee that an authority or third party will approve, accept or process it in a particular manner or within a particular timeframe.

9. Specific Engagement Terms

Certain professional services may be subject to a separate quotation, engagement communication, scope of work, proposal, invoice, service confirmation or other specific terms agreed between the client and My FinTax Advisor.

Where specific terms have been expressly agreed for a professional engagement, those specific terms will apply to that engagement together with these Terms.

To the extent of any direct inconsistency concerning the scope, fee, deliverables or specific requirements of that engagement, the expressly agreed engagement-specific terms will apply, subject to applicable law.

10. Intellectual Property

Unless otherwise stated, the Website and its content, including original:

• Text
• Graphics
• Logos
• Branding
• Layout
• Images
• Design elements
• Written materials

are owned by, licensed to or used with appropriate permission by My FinTax Advisor and may be protected by applicable intellectual property laws.

You may access and use the Website for lawful personal or internal business purposes.

You may not reproduce, copy, modify, distribute, republish, sell or commercially exploit protected Website content without prior permission, except where such use is permitted by applicable law.

11. Prohibited Use

You agree not to use the Website:

• For an unlawful or fraudulent purpose
• To knowingly submit false or misleading information
• To attempt unauthorised access to the Website or related systems
• To interfere with Website security, operation or functionality
• To introduce malicious software, scripts or harmful code
• To impersonate another individual or organisation
• To infringe intellectual property or other legal rights
• To copy Website content for unauthorised commercial use

12. Third-Party Links and Services

The Website may contain links to government portals, social media platforms, payment services, communication services or other third-party websites and resources.

Such links may be provided for convenience, functionality or reference.

My FinTax Advisor does not control independent third-party websites and is not responsible for their availability, security, content, privacy practices or terms.

Your use of third-party websites and services is subject to the applicable third party’s own terms, policies and procedures.

13. Electronic Communication

When you contact us through email, WhatsApp, Website forms or other electronic communication channels, you acknowledge that electronic communication may involve risks including transmission delays, interception, technical failures, delivery problems or unauthorised access.

We take reasonable measures to handle communications appropriately but cannot guarantee uninterrupted or completely secure electronic communication.

14. Service Suspension or Termination

Subject to applicable law and any agreed engagement terms, we may refuse, suspend or discontinue access to the Website or a service where reasonably necessary, including circumstances involving:

• Misuse of the Website
• False, misleading or unauthorised information
• Non-payment of agreed fees
• Unreasonable or unlawful requests
• Conflict of interest
• Failure to provide necessary information or cooperation
• Legal, regulatory or professional restrictions
• Operational, security or technical reasons

Any professional engagement already agreed with a client may also be subject to its specific terms, applicable professional requirements and the nature of work already undertaken.

15. Limitation of Liability

To the extent permitted by applicable law, My FinTax Advisor shall not be responsible for losses arising solely from circumstances including:

• Incorrect, incomplete or misleading information supplied by the client
• Failure to provide documents, information, approvals or instructions on time
• Government portal downtime or technical failures
• Changes in laws, rules, regulations or government procedures
• Delays, decisions or actions of government departments or third parties
• Failure by the client to complete OTP, DSC, e-verification or other required actions
• Unauthorised access resulting from circumstances beyond reasonable control
• Force majeure events

Nothing in these Terms is intended to exclude, limit or restrict any liability, right or remedy that cannot lawfully be excluded, limited or restricted under applicable law.

16. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless My FinTax Advisor from claims, losses, liabilities, damages or reasonable expenses arising from your unlawful use of the Website, material violation of these Terms, or knowing submission of false, misleading or unauthorised information.

This provision does not limit any right or remedy that cannot lawfully be excluded or restricted.

17. Force Majeure

To the extent permitted by applicable law, My FinTax Advisor shall not be responsible for delay or failure caused by circumstances beyond reasonable control, including natural disasters, government actions, internet or telecommunications failures, cyber incidents, system failures, strikes, civil disturbances, public health emergencies, portal outages or similar events.

Where reasonably possible, we may take appropriate steps to resume affected services after the relevant circumstances have been resolved.

18. Privacy

Our collection and handling of personal information is also governed by our Privacy Policy .

Please review the Privacy Policy for information regarding the types of information we may collect, how information may be used or shared, data security, retention, cookies and privacy-related requests.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Website, services, business practices or applicable legal and regulatory requirements.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after updated Terms become effective will be subject to the updated Terms and applicable law.